Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Serenity Knolls Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Serenity Knolls Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Highly Trained, Tenured Staff

500+ Years of Staff Sobriety
35+ Staff Members
98% Staff Members are in Recovery
85% Our Staff Chose Recovery at Serenity Knolls

Our team will create an individualized treatment for you, providing 24-hour care from the moment of arrival to departure, with no additional fees for continuing care as long as you remain in recovery. Most of our staff are in recovery with a direct tie to Serenity Knolls and bring an immense range of experience to help our residents rebuild their foundation.

Leadership Team

  • Catherine McQuilkin - Chief Executive Officer
  • Linelle Cowan - Director of Human Resources
  • Meg McManus - Chief Financial Officer
  • Melanie Jackson - Director of Operations
  • Marni Richards, CRCR - Business Office Director

Admissions Team

  • Heather McCrea - Director of Admissions
  • Shannon Domingos, CADC II - Director of Utilization Review
  • Karen Brisson - Admissions Counselor

Counselors and Clinical Techs

  • Rosie Cadoux
  • Jeff Cooper, CADC-CAS
  • Summer Lan Franco, BA, RADT
  • Kim Ortman, RADT
  • Mert Civan, BA RADT
  • Marie Jefferson, CADC-CAS
  • Anna Lena Karlsson, RADT
  • Mark Barter, RADT
  • James Canter MA, CADC-II, Clinical Supervisor
  • Jeff Huff
  • Todd Johnson
  • Laura Kohlmeister, CADC-I
  • Pat McEnhill
  • Adam Potash, BA, RADT
  • Chelsea Rappel, BA, RADT
  • Kyle Rooks, CADC-II
  • Robbie Schmitz
  • Owen Snell
  • Richard Williamson


  • Cyndi Champagne, CADC-I - Alumni Coordinator
  • John Healy - Aftercare
  • Nata Oberg - Alumni Coordinator and Continuing Care Specialist

Clinical Team

Medical/Nursing Team

  • Molly Bourne, MD - Medical Director
  • Julie Hauke, RN, MS - Director of Nursing
  • Ann Mendenhall, PA - Physician Assistant
  • Travis Kubowitz, RN
  • Alicia Mora, RN
  • Evelyn Word, RN - Nursing

Administration Team

  • Kate Turner - Administrative Assistant
  • Kelly Nelson - Resident Care Coordinator

Facility Grounds Team

  • Moty Levy
  • Taylor Healy - Maintenance Manager
  • Jack Hoseit - Maintenance Tech

Kitchen Team

  • Robert Bates - Dietary Manager
  • Allen Lifson - Cook
  • Ann Tonai - Cook
  • Nancy Vazquez - Cook
Facility Exterior
Facility Interior
Individuals doing Yoga
Individuals in Circle Talking
Facility Pool and Basketball Court
Individuals Sitting and Talking
Individual Reading
Individual Journaling
Individuals Sitting at Tables
Individuals Playing Basketball

Serenity Knolls helped not only my husband – but our whole entire family. We go back every year during the holidays to visit and not a day goes by where we are not grateful for where we all are now.

– Henriette C.